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Category: AI and Machine Learning

Latest release, features, and news about Sotatek.

Generative AI: The Story of Elevating Customer Service Quality (Part 2)
Wednesday / 05.02.2025
Generative AI: The Story of Elevating Customer Service Quality (Part 2)

Continuing with part 1: "Generative AI: The Story of Elevating Customer Service Quality", Generative AI (Gen AI) has emerged as a game-changing technology, enabling companies to deliver personalized experiences, optimize marketing efforts, and improve customer retention. In this blog, we’ll continue with Gen AI applied throughout the entire customer experience journey, along with real-world examples […]

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