Infrastructure Managed Services
Scale and optimize your IT infrastructure effortlessly while slashing costs with SotaTek.
OUR SERVICE
What we offer
IT Office Management
- Remote Monitoring
- Internet Access Management
- OS Installation, Patches and Upgrades
- Office Suite Management
- Disk Space Management (Defrag, ChkDsk)
- Anti-Virus Management
- Email Client Management
- Security and Malware Management
- Wi Fi Access Management
- End User Data Backup Management
- Chat Client Management
Network Management
- Remote Monitoring
- High Availability Mgmt
- WIFI - LAN - WAN Management
- Bandwidth Utilization Monitoring
- Firmware Patches and Upgrades
- Alerts for Critical Performance Metrics
- Firewall Rules and ACL Management
Server, Storage Management
- Remote Monitoring
- Backup and Restore in case of crashes
- OS Installation, Patches and Upgrades RAID Management
- Security and Malware Management
- Disk Space Management Network Management
- Virtual Machine Management (VM, Hyper-V, Citrix)
- Load Balancing
- 24x7 Support
- Data Backup Management
- 99.9% Uptime Guarantee
Cloud Management
- Supported cloud platform: AWS, Azure, GCP, Oracle, Naver Cloud Management
- Content Delivery
- Compute
- Application Services
- Storage
- Deployment and Management
- Database
- Monitoring
- Networking
WHY CHOOSE US
Combine Process - Technolgy - People
To bring you the most stable infrastructure performance.
Process
- SLA Driven Process
- 24x7x365 Operation Process
- Industry Best Practices
- ITIL Based Processes
Technology
- Data Center Best Practices
- Latest Monitoring Tools
- State-of-the-art Knowledge Base
- Secure Technology
People
- Certified and Trained Staff
- Technical Experts
- Cross Training
- Onsite and Offsite
WORK FLOW
IT Infrastructure Management Services
Consulting
Assessing the current environment, identify gaps, and suggest best practices and innovative solutions to meet organization goals.
Planning
Determining resource allocation, budgeting, timelines, assessing risks, and processes.
Implementing
Installing new hardware, configuring software, integrating systems, and ensuring all components work together seamlessly.
Operating
Monitoring, troubleshooting, and ensuring security and compliance.
Transition approach
Our Resources
20
IT Helpdesk
30
Networking Engineers
Explore Industry Insights and Updates
PORTFOLIO
Success Stories
Infrastructure Managed Services
Wesang: Elevating Food Delivery Through Managed Services
Wesang, known as Yogiyo, is a leading Korean food delivery platform offering customized delivery solutions tailored to individual order preferences. SotaTek implemented a comprehensive managed services solution to maintain high performance and reliability for their food delivery platform.
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Infrastructure Managed Services
Infrastructure Management for Camera AI
Our client is a leading camera manufacturer specializing in AI-powered cameras, located in the Thang Long Industrial Park in Vinh Phuc Province, Vietnam. SotaTek delivered a comprehensive managed services solution to enhance operational efficiency, security, and overall management of their complex IT environment.
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Infrastructure Managed Services
Reliable Infrastructure Support for InvtAI Growth
InvtAI is an innovative all-in-one AI service provider catering to both businesses and individuals who seek to harness the power of artificial intelligence with ease. SotaTek has implemented a comprehensive managed infrastructure solution, which includes 24/7 Help Desk Support, providing both Level 1 and Level 2 technical assistance.
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Infrastructure Managed Services
Strengthening UBet Sport's Platform with Infrastructure
UBET Sports is a decentralized exchange platform that redefines sports betting by treating it as decentralized trading rather than traditional gambling. SotaTek delivered a comprehensive managed services solution to support the platform’s scalability, security, and operational efficiency, including designing and implementing a robust infrastructure framework, along with Level 2 technical support and SLA maintenance.
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