Strengthening UBet Sport's Platform with Infrastructure

Confidential

Not applicable to this case.

Not applicable to this case.

Confidential

Ubet Sport

UBET Sports is a decentralized exchange platform that redefines sports betting by treating it as decentralized trading rather than traditional gambling. Unlike conventional sports betting sites, UBET Sports aims to transform the classic sports betting model into a modern, scalable global solution, advancing both business and technological innovation. Through this approach, UBET Sports seeks to provide users with a forward-thinking, transparent, and enhanced betting experience.

To support its innovative platform, UBet required an infrastructure that could meet the demands of a rapidly scaling user base while maintaining the highest standards of security and reliability. Operating in the online gaming and sports betting industry, UBet faced the challenge of ensuring seamless, uninterrupted services for its users, which meant they needed guaranteed uptime and strict adherence to service level agreements (SLAs). Additionally, with its integration of blockchain technology and cryptocurrency transactions, UBet required heightened security measures to protect sensitive user data and financial information.

To achieve these goals, UBet sought a skilled infrastructure team to handle the design, implementation, and ongoing management of their systems. They needed experts capable of not only monitoring and troubleshooting their infrastructure but also ensuring compliance with industry standards. This comprehensive approach would allow UBet to focus on delivering a secure, user-centric experience without the complexity of managing IT operations in-house.

To address UBet’s infrastructure needs, SotaTek delivered a comprehensive managed services solution, specifically tailored to support the platform’s scalability, security, and operational efficiency. The scope of services included designing and implementing a robust infrastructure framework, along with Level 2 technical support and SLA maintenance to meet strict uptime requirements.

With an offshore delivery model, SotaTek provided continuous support, available 10 hours a day, 7 days a week, year-round (10 x 7 x 365 Support), ensuring that UBet’s platform operates reliably even during peak demand periods.

Key managed services provided for UBet included:

Design & Implementation – SotaTek developed and deployed new hardware, configured necessary software, and integrated systems to build a cohesive infrastructure, allowing UBet to handle high user traffic and maintain efficient operations.

Project Management – SotaTek monitored and managed UBet’s infrastructure, troubleshooting issues proactively while ensuring security, compliance, and uninterrupted service. This included resolving an average monthly incident volume of 20 to ensure prompt issue resolution.

Cloud Management – SotaTek managed UBet’s cloud resources, optimizing their performance and scalability to support platform growth, enhancing data security, and ensuring the platform’s high availability for users.

• Design and Implementation
• Project Management
• Cloud Management
• 10 x 7 x 365 Support
• Monthly Incident Volumes: 20

Through SotaTek's managed services, UBet achieved a stable and scalable infrastructure that supports its rapid growth and enhances the user experience. With the implementation of reliable cloud management and proactive project oversight, UBet experienced minimal downtime, meeting essential SLAs for uninterrupted service. The secure infrastructure design also reinforced UBet’s commitment to user trust, with data and transaction security heightened by a robust system framework tailored to meet industry compliance standards. This optimized, dependable environment enabled UBet to focus on innovating its platform while seamlessly handling increased traffic and delivering a transparent, reliable betting experience.

If you’re facing challenges such as scalability demands, the need for a secure and compliant infrastructure, or the pressure to maintain high service uptime, it’s time to consider managed infrastructure services—just as UBet did. At SotaTek, we offer customized solutions designed to scale with your business and support your growth. If you're ready to overcome these challenges and strengthen your operations, reach out to us today—we’re here to support you every step of the way!